Are gems credited instantly?

Not all offers credit you instantly. It might take some time until the provider sends us a notification, so we can award your gems.

Contact support if you haven't received your gems after 24 hours.

I did not receive my gems

You will need to contact the offer provider. Please note that CoinGain Support CAN NOT assist you with this.

If you did not receive the gems for an offer, please follow these steps:

● Make sure you fulfilled everything to complete the offer.
● Wait atleast 24 hours.
● If the problem continues, you need to contact the corresponding offer provider.

ADGated-flex

This provider offers integrated support. You can contact them through this button located at the top of the webpage.

Ayetstuios

This provider offers integrated support. You can contact them through this button located at the top of the dropdown menu to the left of the webpage.

Kiwiwall

This provider offers integrated support. You can contact them through this button located at the bottom of the webpage.

Offertoro

This provider offers integrated support. You can contact them through this button located at the top of the webpage.

Personaly

This provider offers integrated support. You can contact them through this button located at the top of the webpage.

What are gems?

Gems are the virtual currency used on CoinGain.com.
You can earn gems through various methods and use them to withdraw Free CS:GO Skins, H1Z1 Skins, VGO Skins, Cryptocurrencies, Giftcards and various other Gaming Rewards from our Shop.

How can I earn gems?

You can currently earn gems through various different methods.

Some of these methods are:

• ● Completing Surveys
• ● Watching Videos
• ● Downloading & Playing Mobile Apps
• ● Taking a Quiz
• ● Signing up on websites
• ● Following us on Twitter
• ● Following us on Instagram
• ● Liking us on Facebook

How much are gems worth?

10,000 gems equal to 1.00 USD.

Here is a useful list of conversions:

• ● 0.10 USD = 1,000 gems
• ● 1.00 USD = 10,000 gems
• ● 10.00 USD = 100,000 gems

What can I do with gems?

You can withdraw your gems directly from our shop.

We offer withdrawals through PayPal, Opskins, Cryptocurrencies, Giftcards & much more to come!

How long do withdrawals take?

Your withdrawal needs manual approval from us. This process can take up to 24 hours.

I have waited over 24 hours. What should I do?

If you have not received your withdrawal after 24 hours, you need to contact CoinGain Support.

My withdrawal says Pending. What does it mean?

Pending means that your withdrawal is currently being processed. You should receive it within 24 hours.

My withdrawal says Held. What does it mean?

This means that your withdrawal is currently being held for future review by our staff. This is most likely due to proxy usage, using multiple accounts, or other inconsistencies with your earnings.
If your withdrawal is held for more then 24 hours, contact CoinGain Support.

Can I use adblocking software?

Whilst not against our rules, using an ad blocker can and will hinder your ability to see and/or complete offers, as such we strongly  recommend turning them off.

Can I have multiple accounts?

The use of multiple accounts is strictly against our Terms of Service agreement, and will result in all accounts being banned & gems forfeited.

Can I use a VPN/Proxy?

The use of a VPN/Proxy is strictly against our Terms of Service agreement, and will result in all accounts being banned & gems forfeited.